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SAC - COSTUMER SERVICE

In this edition, the SAC will be dedicated exclusively to answering the demand for solving issues related to the audience, since the lost and found sector was outsourced.

The SAC will operate in three (03) physical spaces. Two inside the Cidade do Rock, focused on the service, orientation and solving our customers’ problems more quickly, and another close to JECRIM (Special Criminal Court), aiming to support customers who were victims of a criminal offense during the festival.